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WHAT IS THE DEFINITION OF A "SKIP"?The dictionary defines it as "to leave a place hurriedly." No doubt if dictionary publisherswere experienced in the field of credit, they would define "skip" as "to leave a placehurriedly, usually owing one or more past due accounts."
WHY IS SO MUCH IMPORTANCE PLACED ON SKIP ACCOUNTS?Skips are unquestionably "CREDIT ENEMY #1" to the majority of credit grantors andthere is often widespread misunderstanding regarding the most profitable way to handlethis type of account.
DOES RETURNED MAIL ALWAYS INDICATE A "SKIP"?When mail is returned to a creditor, they only know that a debtor has moved and left noforwarding address. In many cases, however, our office may have information in our filesthat would indicate the debtors new location. A quick follow-up on returned mail maysubstantially reduce the number of "skips".
IS LOCATING A "SKIP" A PART OF THE PROFESSIONAL CREDIT MANAGEMENT ACCOUNTS RECEIVABLE PROGRAM?Because this is a costly and time consuming operation, we are able to furnish this serviceonly on those accounts which are subject to our regular commission rates. Special exception can and will be made, if you have a special circumstance that needs immediate attention.
IF WE LIST A DEBTOR'S ADDRESS THAT WE BELIEVE TO BE CORRECT AND MAIL IS RETURNED TO YOUR OFFICE, HOW WILL THE ACCOUNT BE HANDLED?This account will be transferred immediately to our skip-tracing department and the process of locating the debtor will begin. This would be considered a collection procedure and be subject to our regular rates.
WHAT POLICY DO YOU RECOMMEND FOR ACCOUNTS WE KNOW ARE "SKIPS"?Refer the account to our office immediately upon receipt of the undelivered mail. Attempts on your part to locate these debtors will prove costly and generally will be unsuccessful. Invariably, skips are best handled by professional collections programs, as aggressive action must be taken to enforce payment.
HOW SHOULD SKIP ACCOUNTS BE LISTED?Enter all information requested and be sure to furnish the debtor's last known address. List any other pertinent information that might be helpful in locating the debtor. This phase of our service is subject to our regular rate.